Employment Support
Find out about the support available to help you into work if you have a disability or health condition.
Finding and remaining in employment when you have a disability, or a health condition can be a particular challenge for many people. Tailored support is available and below we have summarised the main types.
Connect to Work
The Cornwall and Isles of Scilly People Hub is a single point of contact for residents. It offers free, confidential, and impartial support. It can help for help with employment, training, or developing new skills.
The People Hub provides personalised guidance, signposting, and referrals to specialist partners. The People Hub also delivers the UK Government’s Connect to Work programme. This programme supports people who are motivated to find work or stay in employment.
Connect to Work provides one to one support from a dedicated Connector who works with you to:
- Understand your goals and create a personalised plan
- Find suitable job opportunities and support with applications
- Work directly with employers to identify the right job match
- Provide in‑work support to help you settle in and sustain employment
Visit the People Hub
The People Hub offers free advice and support to residents in Cornwall and the Isles of Scilly.
Access to Work
The Access to Work scheme provides personalised support and financial assistance for people with disabilities or health conditions. Support can cover a range of needs, including special equipment, travel expenses, or even a job coach. Through Access to Work you can also apply to get money for communication support at a job interview, e.g., a British Sign Language interpreter or a lip speaker.
To get support, you must:
- Have a physical or mental health condition or disability that means you need support to do your job or get to and from work
- Be over 16 years old
- Live and work in Wales, England, or Scotland
- Have a paid job or be about to start or return to one
Visit Access to Work
For up-to-date information and further details view Access to Work on gov.uk.
Disability Confident Employer
Many employers in Cornwall are part of the Disability Confident scheme. This means they actively encourage diversity in the workplace, creating an inclusive environment for employees with disabilities or health conditions. When you are looking for work, look on adverts and application forms for the ‘disability confident’ symbol.
This symbol means:
- the employer is committed to employing disabled people.
- you will be guaranteed an interview if you meet the basic conditions for the job
Support to Work
Scope provides a service called Support to Work which offers advice to disabled people applying for jobs. This is an online employment service supported with telephone, Skype or text.
It is open to disabled people who:
- are of working age
- are looking for paid work
- have access to the internet, telephone and email
- and live in England or Wales.
Scope experienced advisors can support customers with:
- employability skills
- CV guidance
- interview techniques.
Employment advice and Support to Work
More information can be found at Scope - charity for Equality for Disabled People.
Jobcentres
Your local Jobcentre can help you find a job or gain new skills and tell you about disability-friendly employers in your area.
They can also refer you to a specialist, if appropriate, or conduct an employment assessment asking you about:
- your skills and experience
- what kind of roles you are interested in
Your Jobcentre Work Coach can tell you about programmes and grants to help you back into work, like the Work and Health Programme and Personalised Employment Support.
Speak with a Work Coach
Ask to speak with a Work Coach at your local Jobcentre.
The Work and Health Programme Pioneer service
Individuals may be eligible for Pioneer if they meet Work and Health Programme criteria and suitability and have a long-term health condition or disability.
You must commit to the goal of finding employment within 12 months and require support to help you secure employment.
Pioneer is delivered by Seetec Pluss.
- Support with job search, CVs and interviews.
- Introductions to local employers.
- Training and qualifications to help you back into work.
- Build your confidence and overcome any challenges.
- Financial support may be available to help with costs like travel and workwear.
Mental Health Support
It is important to look after your mental health and ask for help when needed. If you are already in work and have a mental health problem, it is up to you whether you tell your manager and at what stage.
It can be a good idea to talk to your employer as early as possible about your situation. They might be able to help support you quickly and throughout your mental health problem.
Employers have a 'duty of care'. This means they must do all they can to support your health, safety, and wellbeing. For example, some organisations offer counselling, mental health champions, groups, or training or advice on how to look after your mental health.
You can access free mental health support through the Access to Work Scheme. Able Futures can provide free confidential mental health support to people who are in work, including apprentices. Find out more and how to contact them at Able Futures.
NHS Mental Health Support Line. If you are worried about your own or someone else’s mental health, call the Cornwall and Isles of Scilly 24/7 NHS mental health response line on 0800 038 5300. It is free to access by anyone, any age, any time, day, or night.
Access to Work Scheme
Able Futures can provide free confidential mental health support to people who are in work, including apprentices.
Supported Employment
Supported Employment is a way of providing assistance to people with a disability who need extra support to move towards and into work. Supported employment agencies work with people to help them:
- Find work
- Learn the skills needed to do a job
- Settle into a new job
- Learn how to travel to work
To find out more about Supported Employment in Cornwall contact United Response on 01872 250 150 or visit Cornwall - United Response
United Response - Supported Employment in Cornwall
To find out more about Supported Employment in Cornwall contact United Response on 01872 250 150 or visit Cornwall - United Response.
Supported Internships
If you are under 25 years old and have an Education Health and Care Plan (EHCP) then you may be able to access a place on a Supported Internships programme. Find out more about Supported Internships in our SEND hub.
Inclusive Apprenticeships
The Government has introduced Inclusive Apprenticeships. There are now more flexible requirements for Maths and English so that more people with learning disabilities can access an apprenticeship programme.
You can use our job search to search for an apprenticeship opportunity or see our apprenticeship pages for more information.
Find local apprenticeships
You can use our job search to search for an apprenticeship opportunity.
Local support for adults
Visit our Proper Job pages to find out more about local support for adults with learning difficulties and/or autism.
For More Support
Cornwall People Hub, offer free and confidential information, advice and support to individuals looking to get back into work, employment, and training, as well as linking people with support for mental health and disabilities.
Disability Cornwall provide an independent, confidential and free information and advice service to people living with a long term health condition or disability, Information and Advice - DIAL - Disability Information Advice Line (disabilitycornwall.org.uk)
Welcome to WorkWell
Is your mental or physical health making it tough for you to go to work, or return to work? WorkWell is here to help.
What is WorkWell?
It’s a support service. Free, friendly, confidential help for people finding work difficult due to their health.
WorkWell coaches offer personalised advice, easy-going conversations with someone who can help you stay in or get back to work.
Coach Emma Wooderson says: “For some that might look like confidence building tips, for others it might be ideas for ways to talk to your employer about making adjustments at work.
“You can either be referred to coach by someone you know, like a GP, or you can ask to connect with a WorkWell coach yourself.”
How WorkWell can help?
WorkWell can help in lots of different ways, depending on the support you need.
Coaches will work with you to create a personalised 1-2-1 plan, which can include help with…
- Boosting your confidence at work
- Help with CV writing, equipment, job searching and preparing for interviews
- Mental health issues such as depression or anxiety
- Women’s health conditions (e.g. menopause, endometriosis)
- Long-term conditions like diabetes or epilepsy, plus many more
- Advice on talking to your employer about adjustments at work
WorkWell mental health app
The WorkWell app providing mental healthcare at your fingertips is available for people living in Cornwall and the Isles of Scilly.
The app, developed by a team of experts in psychology, technology and consumer experience at Cerina, offers access to 6 digital cognitive behaviour therapy sessions to guide users through advice and tips on improving their mental health. Users can track their progress, update how they’re feeling and see how far they have come.
They can also connect with a WorkWell coach at the touch of a button, who will offer personalised 1-2-1 support and advice on staying in or returning to work.
The app can be downloaded via the App Store or Google Play.
How WorkWell can help employers?
By supporting your employees with their wellbeing, you can maintain a productive, healthy, happier team.
You can refer an employee (with their consent) to a WorkWell coach, or why not encourage them to contact a coach themselves?
Whatever the size of your business, WorkWell can offer free advice and support to your employees to help them overcome health barriers to work.
Employer Champions
Employers who demonstrate a real commitment to staff wellbeing can become WorkWell Employer Champions, recognised leaders in creating supportive workplaces.
Becoming a Champion means joining a growing network of organisations that understand that wellbeing and success go hand in hand.
In recognition of your commitment, WorkWell will highlight your organisation as a leading example of good practice.
Who can use WorkWell?
You must meet certain criteria to get help from a coach. WorkWell is for you if
- You’re over 16 years old and have the right to work in the UK
- You have a Cornwall or Isles of Scilly address for either your home, GP, or your local job centre
- You’re in work but struggling due to a health issue or disability
- You’ve recently been on sick leave or out of work due to your health
Feedback shows that 96% of WorkWell users were either satisfied or very satisfied with the support they received.
Daniel Stuart has used WorkWell and says: “The coaches were really helpful, they gave me ideas of where I wanted to go and what I could do. It helps with mental health and helping you get back into work. They’ve invested in me and now I can invest in myself.”
Who runs and funds WorkWell?
WorkWell is funded by UK Government and led by NHS Cornwall and Isles of Scilly. It is delivered by the Community Gateway, a Parliamentary Excellence in Healthcare award-winning partnership of local voluntary and community organisations which provide WorkWell coaching and support.
Welcome to WorkWell
